Evaluation of the cooperation between Hermes Shipping & Airfreight GmbH and Riverstate

Freight forwarder turns the tables – and finds the perfect dispatcher with a focus on sea freight in Riverstate.

About the company

There are many ways to move goods from A to B – and Hermes Shipping & Airfreight GmbH knows them all. Whether by air, sea, road, or rail: The Hamburg-based freight forwarder gets every freight to its destination, having stood for reliable and flexible transport and logistics services since its founding in 2004. The company’s main focus is on importing goods from China.

That's why I work with Riverstate

  • Targeted recruiting campaign
  • Pre-selection of suitable applicants
  • Helpful applicant profile to prepare for interviews
  • Very fair price- performance ratio
Christian Prüß
Managing Director Hermes Shipping & Airfreight GmbH

Ads without response

Christian Prüß, the contact person for sea and air freight, is one of the company’s three managing directors and also responsible for recruiting. The problem: a lack of response, across all channels. The search for a freight forwarding clerk for sea freight import was particularly difficult.

“We tried for a long time to find people ourselves,” explains Christian. “Starting with ads at the employment agency, which yielded almost nothing, to ads on Stepstone, which weren’t particularly successful either.”

The managing director realized that the balance of power in the recruitment process had shifted: “We realized pretty quickly that as an employer today, you have to turn the tables,” says Christian. “We have to recruit employees – not the other way around. That’s precisely why we chose premium recruiting with Riverstate, which fortunately led to success.”

Social media recruiting with Riverstate

The managing director was particularly interested in Riverstate’s focus on social media searches: “Many recruitment agencies simply look at company advertisements online and then refer candidates from their portfolios. We preferred a campaign that would truly bring in suitable talent, and for that, a targeted search is important because our potential employees don’t actively apply. That’s why we chose Riverstate.”

Suitable profile , suitable applicants

Riverstate first organized a setup call to get to know the company and develop a job profile that was as detailed as possible. This ultimately provided the basis for a targeted recruiting campaign designed to attract precisely the right talent to Hermes Shipping & Airfreight GmbH.

After just a short time, the first applicants arrived, which Christian and his team were able to review. The managing director found the applicant portfolio compiled by Riverstate as part of the pre-selection process particularly helpful: “Riverstate’s applicant portfolio is really useful because it helps you enormously with preparing for job interviews and saves time. You know what the person can do and what they want to earn, so you know exactly what to talk about.”

Cast in 3 months

The quality of the applicants pre-selected by Riverstate was high from the start: “Riverstate only presented us with candidates who could truly fit the bill,” says the managing director. “Even the first few applicants were heading in the right direction in terms of their profile, and there were only minor details that weren’t quite right.”

The next batch included a freight forwarding clerk who met all of the company’s professional, language, and character requirements. Just a few weeks later, she had her first day of work at Hermes Shipping & Airfreight GmbH in Hamburg, where she now supports the sea freight team.

The process with Riverstate took a total of three months to fill the position – a complete success for the managing director, who had already searched unsuccessfully on his own for seven months. In addition to the speed, the price was also right: “Riverstate offers great value for money, especially when I consider what I would pay for a standard ad on platforms like Stepstone,” says Christian. “We’re satisfied, and so is my colleague. I would definitely work with Riverstate again for future searches.”

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