Transparent payment model for financial planning To retain this expertise at WATA and attract top IT specialists from Germany to Andalusia in the long term,…
2 professionals with 3 languages in 2 months – with Riverstate Premium Recruiting.
What do Belgrade, London, Tashkent, Baku, Lisbon, Minsk, and Barcelona have in common? All of them – and many other cities and countries throughout Eurasia – are served by CS Conti-Service Internationale Spedition GmbH . Since 1986, the Hamburg-based specialist freight forwarder has been paving the way for the transport of general cargo, partial and full loads, and special transports. CS Conti-Service specializes in deliveries from and to Eastern Europe and the Middle East. Because transport is particularly affected by geopolitical developments such as wars and sanctions, the freight forwarder must overcome many hurdles on the way from A to B, and this is precisely why customers turn to CS Conti-Service. “We always strive to be the first and fastest for every transport solution, even under difficult conditions,” explains Konstantin Körner, who took over as CEO of the company in 2019.
Due to the company’s Eurasia-wide growth, CS Conti-Service is constantly in need of new employees, but recruiting them is becoming increasingly difficult. In the past, the team searched for new employees on platforms like Xing and StepStone, but failed to find talented individuals who met the company’s high standards.
“Before Riverstate, our recruiting wasn’t working,” explains Körner. “Because anyone looking for a job in today’s market is doing it wrong. The best talent isn’t actively looking for a job, and those we find through job postings are usually not good enough to stay with the company long-term.”
Lowering the standards was out of the question for the managing director – after all, the freight forwarders carry enormous responsibility: “In our scheduling department, the revenue per employee is very high,” explains Körner. “Regular errors can cause enormous financial damage. That’s why we need reliable potential, and Riverstate has helped us with that.”
Körner and his team opted for Riverstate’s Premium Recruiting to find a dispatcher (freight forwarding agent) with German, English, and Russian skills, as well as an accountant for the company. The managing director initially liked Riverstate’s offer because of its cost structure.
“I don’t want a broker, but a service provider who works for us and with us,” says the managing director. “The huge difference in Riverstate’s philosophy is that, in principle, you lose nothing: You pay a fee that would be due for placing the ads anyway, but you get Riverstate’s support on top.”
One of the reasons why the search for a dispatcher was so difficult was the difficulty of translating the complex role into job advertisements: The term “dispatcher” is extremely broad, and the German term “forwarding clerk” is little known in the international market. The required language skills also posed difficulties: Often, applications were received from people who simply had the right language skills – and nothing more.
To avoid such unsuitable applications and find talented individuals who fit the right profile, Riverstate organized a setup meeting with Körner and his team. Based on the jointly created job profile, Riverstate designed a recruiting campaign to quickly fill the positions with the right people.
Körner quickly realized that Riverstate truly took his company’s requirements and feedback to heart and tailored the search accordingly: “No one understands our industry better than we do. If you listen to us, take your time, and understand what we’re looking for, then it works. And that’s exactly what Riverstate does.”
The first applications came in after just 14 days, and the difference in the quality of the applications achieved by Riverstate was noticeable to the managing director: “In the past, we received an incredible number of applications that simply weren’t a good fit,” explains Körner. “With the candidates who came in through Riverstate, you could immediately tell that what we had discussed beforehand had been implemented, and all the important keywords appeared.”
With Riverstate’s support, CS Conti-Service was able to fill both positions with qualified specialists within just two months. The managing director is extremely satisfied with the speed of the process: “Going live with the entire process was incredibly fast, even faster than if I had just created the ads myself. After the first few applicants, we had to make some adjustments, which worked out great, and in less than two months, we had hired the right candidates.”
For Körner, the good cooperation between the two companies is also crucial for this speed: “Riverstate’s model works particularly well if you continue the speed that Riverstate demonstrates in the search process in the hiring process.”
The freight forwarders naturally have plenty of experience with speed. With the new addition to the team, CS Conti-Service can once again fully focus on its day-to-day business, ensuring that shipments arrive quickly and on time at destinations throughout Eurasia.
“The new employees have been working for a few weeks now and have truly enriched the team,” says Körner. “I’ve already recommended Riverstate to my network and would definitely seek to work with them again in the future if we need to fill a new position.”
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