Privacy Policy

1) Introduction and contact details of the controller

1.1 We are pleased that you are visiting our website and thank you for your interest. Below, we inform you about how we handle your personal data when you use our website. Personal data is all data that can be used to identify you personally.

1.2 The controller for data processing on this website within the meaning of the General Data Protection Regulation (GDPR) is Riverstate International Consulting GmbH, Burgplatz 11, 40213 Düsseldorf, Germany, Tel.: +49 211 59829934, Fax: +49 211 56677323, Email: services@riverstate.de. The controller is the natural or legal person who, alone or jointly with others, decides on the purposes and means of processing personal data.

2) Data collection when visiting our website

2.1 If you use our website for purely informational purposes, i.e., if you do not register or otherwise provide us with information, we only collect data that your browser transmits to the website server (so-called “server log files”). When you access our website, we collect the following data, which is technically necessary for us to display the website to you:

Website visited
Date and time of access
Amount of data sent in bytes
Source/reference from which you accessed the website
Browser used
Operating system used
IP address used (if applicable: in anonymized form)

Processing is carried out in accordance with Art. 6 (1) (f) GDPR based on our legitimate interest in improving the stability and functionality of our website. The data will not be passed on or used for any other purpose. However, we reserve the right to subsequently review the server log files if there are concrete indications of illegal use.

2.2 For security reasons and to protect the transmission of personal data and other confidential content (e.g., orders or inquiries to the controller), this website uses SSL or TLS encryption. You can recognize an encrypted connection by the character string “https://” and the lock symbol in your browser bar.

3) Hosting & Content Delivery Network

For the hosting of our website and the display of the page content, we use a provider who provides its services either directly or through selected subcontractors exclusively on servers within the European Union.

All data collected on our website is processed on these servers.

We have concluded a data processing agreement with the provider that ensures the protection of our website visitors’ data and prohibits unauthorized disclosure to third parties.

4) Cookies

To make visiting our website more attractive and to enable the use of certain functions, we use cookies, i.e. small text files that are stored on your device. Some of these cookies are automatically deleted after closing the browser (so-called “session cookies”); others remain on your device for longer and allow you to save page settings (so-called “persistent cookies”). In the latter case, you can find out the storage period in the overview of your web browser’s cookie settings.

If individual cookies we use also process personal data, the processing is carried out in accordance with Art. 6 (1) (b) GDPR either for the performance of the contract, in accordance with Art. 6 (1) (a) GDPR in the case of consent, or in accordance with Art. 6 (1) (f) GDPR to protect our legitimate interests in the best possible functionality of the website and a customer-friendly and effective design of the site visit.

You can set your browser so that you are informed about the use of cookies and can decide individually whether to accept them or to exclude them for certain cases or in general.

Please note that if you do not accept cookies, the functionality of our website may be limited.

5) Contacting us

5.1 Calendly

To provide an online appointment booking function, we use the services of the following provider: Calendly, LLC, BB&T Tower, 271 17th St NW, Atlanta, GA 30363, USA

For the purpose of scheduling appointments, your first and last name, email address (and, if applicable, your telephone number if a telephone appointment is requested) are collected in accordance with Art. 6 (1) (b) GDPR and transmitted to the provider in accordance with Art. 6 (1) (f) GDPR based on our legitimate interest in effective customer management and efficient appointment management, where they are stored for appointment organization.

After the appointment has been held or after the agreed appointment period has expired, your details will be deleted.

Your data will be deleted by the provider.

We have concluded a data processing agreement with the provider that ensures the protection of our website visitors’ data and prohibits unauthorized disclosure to third parties.

For data transfers to the USA, the provider has adhered to the EU-US Data Privacy Framework, which ensures compliance with European data protection standards based on an adequacy decision of the European Commission.

5.2 To process customer inquiries, we use the email ticketing system of the following provider: Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA.

If you submit contact inquiries via email via our website, these will be stored and organized in the ticket system to enable chronological processing and improve the service experience. You can always view the current status of your request using the individually assigned ticket number.

For the organization and processing of inquiries, personal data is collected according to the scope of its provision, but in any case, the last name, first name, and email address, transmitted to the provider, stored there, and read.

The legal basis for the processing of this data is our legitimate interest in the efficient design of our customer service, in responding to your request as quickly as possible, and in optimizing our service offering in accordance with Art. 6 (1) (f) GDPR.

We have concluded a data processing agreement with the provider that ensures the protection of our website visitors’ data and prohibits unauthorized disclosure to third parties.

For the transfer of data to the USA, the provider relies on the European Commission’s standard contractual clauses, which are intended to ensure compliance with European data protection standards.

5.3 WhatsApp Business

You have the option of contacting us via the WhatsApp messaging service provided by WhatsApp Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland. For this purpose, we use the so-called “Business Version” of WhatsApp.

If you contact us via WhatsApp regarding a specific transaction (e.g., a placed order), we will save and use the mobile phone number you use for WhatsApp and – if provided – your first and last name in accordance with Art. 6 (1) (b) GDPR to process and respond to your request. Based on the same legal basis, we may ask you via WhatsApp to provide additional data (order number, customer number, address, or email address) so that we can assign your request to a specific process.

If you use our WhatsApp contact for general inquiries (e.g., regarding our range of services, availability, or our website), we will save and use the mobile phone number you use for WhatsApp and – if provided – your first and last name in accordance with Art. 6 (1) (f) GDPR based on our legitimate interest in providing the requested information efficiently and promptly.

Your data will always be used solely to respond to your request via WhatsApp. It will not be shared with third parties.

Please note that WhatsApp Business receives access to the address book of the mobile device we use for this purpose and automatically transfers telephone numbers stored in the address book to a server of the parent company, Meta Platforms Inc., in the USA. To operate our WhatsApp Business account, we use a mobile device whose address book only stores the WhatsApp contact details of users who have contacted us via WhatsApp.

This ensures that every person whose WhatsApp contact details are stored in our address book has consented to the transmission of their WhatsApp telephone number from the address books of their chat contacts in accordance with Art. 6 (1) (a) GDPR by accepting the WhatsApp Terms of Use upon first use of the app on their device. The transmission of data from users who do not use WhatsApp and/or have not contacted us via WhatsApp is therefore excluded.

For information about the purpose and scope of data collection, the further processing and use of data by WhatsApp, as well as your rights and settings options to protect your privacy, please refer to WhatsApp’s privacy policy: https://www.whatsapp.com/legal/?eea=1#privacy-policy

We have concluded a data processing agreement with the provider that protects the data of our website visitors and prohibits its transfer to third parties.

As part of the above-mentioned processing, data may be transferred to Meta Platforms Inc. servers in the USA.

For data transfers to the USA

The provider has joined the EU-US Data Privacy Framework, which ensures compliance with European data protection standards based on an adequacy decision of the European Commission.

5.4 When you contact us (e.g., via contact form or email), personal data will be processed exclusively for the purpose of processing and responding to your request and only to the extent necessary for this purpose.

The legal basis for processing this data is our legitimate interest in responding to your request pursuant to Art. 6 (1) (f) GDPR. If your contact is related to a contract, the additional legal basis for processing is Art. 6 (1) (b) GDPR. Your data will be deleted if the circumstances indicate that the matter in question has been conclusively clarified and provided that there are no statutory retention periods to the contrary.

6) Data processing when opening a customer account

In accordance with Art. 6 (1) (b) GDPR, personal data will continue to be collected and processed to the extent necessary if you provide it to us when opening a customer account. The data required to open an account can be found in the input mask of the corresponding form on our website.

You can delete your customer account at any time and can do so by sending a message to the above-mentioned address of the controller. After deleting your customer account, your data will be deleted provided that all contracts concluded through it have been fully processed, there are no statutory retention periods that prevent this, and we have no legitimate interest in continuing to store it.

7) Use of customer data for direct marketing

7.1 Subscribe to our email newsletter

If you subscribe to our email newsletter, we will regularly send you information about our offers. The only mandatory information required to receive the newsletter is your email address. Providing additional data is voluntary and will be used to address you personally. We use the so-called double opt-in procedure to send our newsletter, which ensures that you only receive the newsletter after you have expressly confirmed your consent to receive the newsletter by clicking on a verification link sent to the email address you provided.

By activating the confirmation link, you give us your consent to use your personal data in accordance with Art. 6 (1) (a) GDPR. We store your IP address entered by your Internet service provider (ISP), as well as the date and time of registration, in order to be able to trace any possible misuse of your email address at a later date. The data we collect when you register for the newsletter is used strictly for the intended purpose.

You can unsubscribe from the newsletter at any time using the link provided in the newsletter or by sending a corresponding message to the person responsible named above. After unsubscribing, your email address will be immediately deleted from our newsletter mailing list unless you have expressly consented to further use of your data or we reserve the right to use your data in any other way that is permitted by law and about which we will inform you in this statement.

7.2 Brevo

Our email newsletters are sent via this provider: Sendinblue GmbH, Köpenicker Str. 126, 10179 Berlin, Germany

Based on our legitimate interest in effective and user-friendly newsletter marketing, we will forward the data you provided during newsletter registration to this provider in accordance with Art. 6 (1) (f) GDPR so that they can send the newsletter on our behalf.

Subject to your express consent in accordance with Art. 6 (1) (a) GDPR, the provider also conducts a statistical evaluation of the success of newsletter campaigns using web beacons or tracking pixels in the emails sent, which can measure opening rates and specific interactions with the newsletter content. Device information (e.g., time of access, IP address, browser type, and operating system) is also collected and evaluated, but not merged with other data sets.

You can revoke your consent to newsletter tracking at any time with future effect.

We have concluded a data processing agreement with the provider that protects the data of our website visitors and prohibits its transfer to third parties.

8) Online Marketing

Google AdSense

This website uses Google AdSense, a web advertising service provided by Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland (“Google”). Google AdSense uses cookies, i.e. text files that are stored on your computer.

and which enable an analysis of your website use. Google AdSense also uses so-called “web beacons” (small invisible graphics) to collect information, which allow simple actions such as visitor traffic to be recorded, collected, and analyzed. The information generated by the cookie and/or web beacon (including your IP address) about your use of this website is usually transferred to a Google server and stored there. This may also involve transmission to the servers of Google LLC in the USA.

Google uses the information obtained in this way to evaluate your usage behavior with regard to AdSense ads. The IP address transmitted by your browser as part of Google AdSense will not be merged with other Google data. The information collected by Google may be transferred to third parties where required to do so by law and/or where third parties process this data on Google’s behalf.
All processing described above, in particular the reading of information on the device used via cookies and/or web beacons, will only be carried out if you have given us your express consent in accordance with Art. 6 (1) (a) GDPR. Without this consent, Google AdSense will not be used during your visit to the site.

You can revoke your consent at any time with future effect by deactivating this service using the “Cookie Consent Tool” provided on the website.

Further information on Google’s privacy policy can be found here: https://business.safety.google/intl/de/privacy/ and https://www.google.de/policies/privacy/

9) Web analysis services

9.1 Google Analytics 4

This website uses Google Analytics 4, a web analysis service provided by Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland (“Google”), which enables an analysis of your use of our website.

By default, when you visit the website, Google Analytics 4 sets cookies. These cookies are stored on your device as small text blocks and collect certain information. This information also includes your IP address, which is truncated by Google to prevent it from being directly linked to a person.

The information is transmitted to Google servers and processed there. This also includes transmission to Google LLC, based in the USA.

Google uses the information collected on our behalf to evaluate your use of the website, compile reports on website activity for us, and provide other services related to website activity and internet usage. The IP address transmitted and abbreviated by your browser as part of Google Analytics will not be merged with other Google data. The data collected as part of the use of Google Analytics 4 will be stored for a period of two months and then deleted.

All processing described above, in particular the setting of cookies on the device used, will only take place if you have given us your express consent in accordance with Art. 6 (1) (a) GDPR.
Without your consent, Google Analytics 4 will not be used during your visit to the website. You can revoke your consent at any time with effect for the future. To exercise your right of revocation, please deactivate this service using the “Cookie Consent Tool” provided on the website.

We have concluded a data processing agreement with Google that ensures the protection of our site visitors’ data and prohibits unauthorized disclosure to third parties.

Further legal information regarding Google Analytics 4 can be found at https://business.safety.google/intl/privacy/, https://policies.google.com/privacy?hl=en&gl=de , and https://policies.google.com/technologies/partner-sites

Demographic Features
Google Analytics 4 uses the special “demographic features” feature to create statistics that provide information about the age, gender, and interests of site visitors. This is done by analyzing advertising and information from third parties. This allows target groups to be identified for marketing activities. However, the collected data cannot be assigned to a specific person and is deleted after being stored for a period of two months.

Google Signals
As an extension

In addition to Google Analytics 4, Google Signals may be used on this website to create cross-device reports. If you have enabled personalized ads and linked your devices to your Google Account, Google may, subject to your consent to the use of Google Analytics in accordance with Art. 6 (1) (a) GDPR, analyze your usage behavior across devices and create database models, including those for cross-device conversions. We do not receive any personal data from Google, only statistics. If you would like to stop cross-device analysis, you can deactivate the “Personalized Advertising” feature in your Google Account settings. To do so, follow the instructions on this page: https://support.google.com/ads/answer/2662922?hl=en. Further information about Google Signals can be found at the following link: https://support.google.com/analytics/answer/7532985?hl=en.

User IDs
As an extension to Google Analytics 4, the “User IDs” feature may be used on this website. If you have consented to the use of Google Analytics 4 in accordance with Art. 6 (1) (a) GDPR, have set up an account on this website, and log in with this account on various devices, your activities, including conversions, can be analyzed across devices.

9.2 Google Tag Manager

This website uses “Google Tag Manager,” a service provided by the following provider: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (hereinafter: “Google”).

Google Tag Manager provides a technical basis for bundling various web applications, including tracking and analysis services, and for calibrating, controlling, and linking them to conditions via a uniform user interface. Google Tag Manager itself does not store or read any information on user devices. The service also does not conduct any independent data analyses. However, when you visit a page, Google Tag Manager transmits your IP address to Google and may store it there. Transmission to Google LLC servers in the USA is also possible.

This processing will only take place if you have given us your express consent in accordance with Art. 6 (1) (a) GDPR. Without this consent, Google Tag Manager will not be used during your visit to the site. You can revoke your consent at any time with future effect. To exercise your revocation, please deactivate this service using the “Cookie Consent Tool” provided on the website.

We have concluded a data processing agreement with the provider that ensures the protection of our site visitors’ data and prohibits unauthorized disclosure to third parties.

Further legal information regarding Google Tag Manager can be found at https://business.safety.google/intl/privacy/ and https://policies.google.com/privacy?hl=en&gl=en

9.3 Microsoft Clarity

This website uses the web analytics service of the following provider: Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399 USA

Using cookies and/or similar technologies (tracking pixels, web beacons, algorithms for reading device and browser information), the service collects and stores pseudonymized visitor data, including information about the device used, such as the IP address and browser information, in order to evaluate it for statistical analyses of user behavior on our website and to create pseudonymized user profiles. Among other things, this makes it possible to evaluate movement patterns (so-called heat maps), which show the duration of page visits and interactions with page content (e.g., text input, scrolling, clicks, and mouse-overs). Pseudonymization fundamentally excludes direct personal reference. Merging with clear personal data collected in other ways will not take place.

All processing described above, in particular the reading or storage of information on the device used, will only be carried out if you have given us your express consent in accordance with Art. 6 (1) (a) GDPR. You can revoke your consent at any time with effect for the future by deactivating this service in the “cookie” provided on the website.

Consent Tool.”

We have concluded a data processing agreement with the provider that ensures the protection of our site visitors’ data and prohibits unauthorized disclosure to third parties.

10) Retargeting/Remarketing and Conversion Tracking

10.1 Meta Pixel

Within our online offering, we use the “Meta Pixel” service from the following provider: Meta Platforms Ireland Limited, 4 Grand Canal Quare, Dublin 2, Ireland (“Meta”)

If a user clicks on an ad placed by us on Facebook and/or Instagram, the URL of our linked page is extended by a parameter using “Meta Pixel.” This URL parameter is then transferred to the user’s browser after redirection via a cookie that our linked page itself sets. registered.

This enables Meta, on the one hand, to determine visitors to our online offering as a target group for displaying advertisements (so-called “ads”). Accordingly, we use the service to display the Facebook and/or Instagram ads we place only to users who have also shown an interest in our online offering or who exhibit certain characteristics (e.g., interests in certain topics or products determined based on the websites visited) that we transmit to Meta (so-called “custom audiences”).

On the other hand, the “Meta Pixel” can be used to track whether users were redirected to our website after clicking on an advertisement and what actions they perform there (so-called “conversion tracking”).

The data collected is anonymous to us, meaning it does not allow us to draw any conclusions about the identity of the users. However, the data is stored and processed by Meta, allowing a connection to the respective user profile and allowing Meta to use the data for its own advertising purposes.

All processing described above, in particular the setting of cookies for reading information on the device used, will only be carried out if you have given us your express consent in accordance with Art. 6 (1) (a) GDPR. You can revoke your consent at any time with future effect by deactivating this service using the “Cookie Consent Tool” provided on the website.

We have concluded a data processing agreement with the provider that ensures the protection of our website visitors’ data and prohibits unauthorized disclosure to third parties.

The information generated by Meta is generally transferred to a Meta server and stored there; in this context, it may also be transferred to Meta Platforms Inc. servers in the USA.

10.2 Google Ads Remarketing

This website uses retargeting technology from the following provider: Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland.

For this purpose, Google places a cookie in the browser of your device, which automatically enables interest-based advertising using a pseudonymous cookie ID and based on the pages you visit. Further data processing only takes place if you have consented to Google linking your internet and app browsing history to your Google Account and using information from your Google Account to personalize ads you view on the web. If you are logged in to Google while visiting our website, Google will use your data together with Google Analytics data to create and define target group lists for cross-device remarketing. For this purpose, Google will temporarily link your personal data with Google Analytics data to create target groups. When using Google Ads Remarketing, personal data may also be transferred to Google LLC servers in the USA.

All processing described above, in particular the setting of cookies for reading information on the device used, will only be carried out if you have given us your express consent in accordance with Art. 6 (1) (a) GDPR. Without this consent, retargeting technology will not be used during your visit to the site.

You can revoke your consent at any time with effect

g for the future. To exercise your revocation, please deactivate this service using the “Cookie Consent Tool” provided on the website.

Details on the processing initiated by Google and how Google handles data from websites can be found here: https://policies.google.com/technologies/partner-sites

Further information on Google’s privacy policy can be found here: https://business.safety.google/intl/privacy/ and https://www.google.de/policies/privacy/

10.3 Microsoft Advertising

This website uses retargeting technology from the following provider: Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA

This technology enables us to target visitors to our website with personalized, interest-based advertising who have already shown interest in our shop and our products. The advertising is displayed based on a cookie-based analysis of previous and current usage behavior, but no personal data is stored. In cases of retargeting technology, a cookie is stored on your computer or mobile device to collect pseudonymized data about your interests and thus tailor the advertising to the stored information. These cookies are small text files that are stored on your computer or mobile device. This means that you are shown advertising that is highly likely to correspond to your product and information interests.

All processing described above, in particular the setting of cookies for reading information on the device used, will only be carried out if you have given us your express consent in accordance with Art. 6 (1) (a) GDPR. Without this consent, retargeting technology will not be used during your visit to the website.

You can revoke your consent at any time with effect for the future. To exercise your revocation, please deactivate this service using the “Cookie Consent Tool” provided on the website.

10.4 Google Ads Conversion Tracking

This website uses the online advertising program “Google Ads” and, as part of Google Ads, conversion tracking provided by Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland (“Google”). We use Google Ads to draw attention to our attractive offers on external websites using advertising materials (so-called Google Adwords). Based on the data from the advertising campaigns, we can determine the success of individual advertising measures. Our goal is to show you advertising that is of interest to you, to make our website more interesting for you, and to achieve a fair calculation of the advertising costs incurred.

The cookie for conversion tracking is set when a user clicks on an ad placed by Google Ads. Cookies are small text files that are stored on your device. These cookies usually expire after 30 days and are not used for personal identification. If the user visits certain pages of this website and the cookie has not yet expired, Google and we can recognize that the user clicked on the ad and was redirected to this page. Each Google Ads customer receives a different cookie. Cookies cannot therefore be tracked across the websites of Google Ads customers. The information collected using the conversion cookie is used to compile conversion statistics for Google Ads customers who have opted for conversion tracking. Customers learn the total number of users who clicked on their ad and were redirected to a page with a conversion tracking tag. However, they do not receive any information that can be used to personally identify users. When using Google Ads, personal data may also be transferred to Google LLC servers in the USA.

Details on the processing initiated by Google Ads Conversion Tracking and how Google handles data from websites can be found here: https://policies.google.com/technologies/partner-sites

All processing described above, in particular the setting of cookies for the

Data processing, such as reading information on the device used, will only be carried out if you have given us your express consent in accordance with Art. 6 (1) (a) GDPR. You can revoke your consent at any time with future effect by deactivating this service using the “Cookie Consent Tool” provided on the website.

You can also permanently object to the use of cookies by Google Ads Conversion Tracking by downloading and installing the browser plug-in from Google available at the following link:
https://www.google.com/settings/ads/plugin?hl=en

Please note that certain functions of this website may not be available or may only be available to a limited extent if you have deactivated the use of cookies.
Google’s privacy policy can be viewed here: https://business.safety.google/intl/privacy/ and https://www.google.de/policies/privacy/

11) Site Functionalities

11.1 YouTube

This website uses plug-ins to display and play videos from the following provider: Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland

Data may also be transmitted to: Google LLC, USA

When you access a page on our website that contains such a plug-in, your browser establishes a direct connection to the provider’s servers at the time the video is played at the latest in order to load the content. Certain information, including your IP address, is transmitted to the provider.

If the playback of embedded videos is started via the plugin, the provider also uses cookies to collect information about user behavior, compile playback statistics, and prevent abusive behavior.

If you are logged into a user account with the provider during your visit to the site, your data will be directly assigned to your account when you click on a video. If you do not wish to be assigned to your account, you must log out before clicking the play button.

All of the aforementioned processing, in particular the setting of cookies for reading information on the device used, only takes place if you have given us your express consent in accordance with Art. 6 (1) (a) GDPR. You can revoke your consent at any time with effect for the future by deactivating this service using the “Cookie Consent Tool” provided on the website.

11.2 Google Maps

This website uses an online map service from the following provider: Google Maps (API) of Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland (“Google”).

Google Maps is a web service for displaying interactive (land) maps to visually present geographical information. Using this service will show you our location and make it easier to find us.

When you access the subpages that include the Google Maps map, information about your use of our website (such as your IP address) is transmitted to Google servers and stored there. This may also involve transmission to Google LLC servers in the USA. This occurs regardless of whether Google provides a user account through which you are logged in or whether a user account already exists. If you are logged in to Google, your data will be assigned directly to your account. If you do not wish to be assigned to your Google profile, you must log out before activating the button. Google stores your data (even for users who are not logged in) as user profiles and evaluates them.

The collection, storage, and evaluation are carried out in accordance with Art. 6 (1) (f) GDPR on the basis of Google’s legitimate interest in displaying personalized advertising, market research, and/or tailoring Google websites to meet your needs. You have the right to object to the creation of these user profiles; you must contact Google to exercise this right. If you do not agree to the future transmission of your data to Google when using Google Maps, you also have the option of completely deactivating the Google Maps web service by disabling the JavaScript application in your browser. Google Maps, and thus also the map

The advert on this website cannot then be used.

To the extent legally required, we have obtained your consent in accordance with Art. 6 (1) (a) GDPR for the processing of your data as described above. You can revoke your consent at any time with future effect. To exercise your revocation, please follow the option for objecting described above.

Further information on Google’s privacy policy can be found here: https://business.safety.google/intl/privacy/

11.3 Google Web Fonts

This website uses so-called web fonts from the following provider for the uniform display of fonts: Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland.

When you visit a page, your browser loads the required web fonts into your browser cache to correctly display text and fonts and establishes a direct connection to the provider’s servers. Certain browser information, including your IP address, is transmitted to the provider.

Data may also be transmitted to: Google LLC, USA.

The processing of personal data when establishing a connection with the font provider will only take place if you have given us your express consent in accordance with Art. 6 (1) (a) GDPR. You can revoke your consent at any time with future effect by deactivating this service using the “Cookie Consent Tool” provided on the website. If your browser does not support web fonts, a standard font from your computer will be used.

Further information on Google’s privacy policy can be found here: https://business.safety.google/intl/privacy/

11.4 Google reCAPTCHA

On this website, we use the CAPTCHA service of the following provider: Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland.

Data may also be transmitted to: Google LLC, USA. For the visual design of the CAPTCHA window, the provider uses “Google Fonts,” i.e., fonts downloaded from the Internet by Google. No further information other than that mentioned above, which is already transmitted to Google via the ReCAPTCHA functionality, is processed in this case.

The service checks whether an input was made by a natural person or abusively by machine and automated processing, and blocks spam, DDoS attacks, and similar automated malicious access. To ensure that an action is performed by a human and not by an automated bot, the provider collects the IP address of the device used, identification data of the browser and operating system type used, as well as the date and duration of the visit, and transmits this data to the provider’s servers for evaluation. Cookies, i.e., small text files stored in the browser of the device, may be used for this purpose.

If the processing described above is based on cookies, these will only be set if you have given us your express consent in accordance with Art. 6 (1) (a) GDPR. You can revoke your consent at any time with future effect by deactivating this service in the “Cookie Consent Tool” provided on the website.

If the processing described above is carried out without the use of cookies, the legal basis is our legitimate interest in establishing individual responsibility on the Internet and preventing misuse and spam in accordance with Art. 6 (1) (f) GDPR.

We have concluded a data processing agreement with the provider that ensures the protection of our site visitors’ data and prohibits unauthorized disclosure to third parties.

Further information on Google’s privacy policy can be found here: https://business.safety.google/intl/privacy/

11.5 Google Customer Reviews (formerly Google Certified Retailer Program)

We work with Google as part of the “Google Customer Reviews” program.

The provider is Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland (“Google”). This program gives us the opportunity to collect customer reviews from users of our website. After making a purchase on our website, you will be asked whether you would like to participate in an email survey from Google.

If you give your consent in accordance with Art. 6 (1) (a) GDPR, we will transmit your email address to Google. You will receive an email from Google Customer Reviews asking you to rate your shopping experience on our website. The rating you submit will then be summarized with our other reviews and displayed in our Google Customer Reviews logo and in our Merchant Center dashboard. Your rating will also be used for Google Seller Ratings. Using Google Customer Reviews may also result in the transmission of personal data to Google LLC’s servers in the USA.

You can revoke your consent at any time by sending a message to the data controller or to Google revokes your consent.

Further information on Google’s privacy policy can be found here: https://business.safety.google/intl/privacy/

11.6 Google Forms

To conduct surveys or online forms, we use the services of the following provider: Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland.

In addition to transmitting data to the aforementioned provider location, data may also be transmitted to: Google LLC, USA.

The provider enables us to design and evaluate surveys and online forms. In addition to the respective personal data you enter into the forms, information about your operating system, browser, the date and time of your visit, the referrer URL, and your IP address is collected, transmitted to the provider, and stored on the provider’s servers. stored.

The information you enter into the forms is stored password-protected to ensure that third-party access is excluded and only we can evaluate the data for the purpose stated in the form.

For the processing of personal data required to fulfill a contract with you (this also applies to processing operations required to carry out pre-contractual measures), Art. 6 (1) (b) GDPR serves as the legal basis. If you have given us your consent to process your data, the processing will be carried out on the basis of Art. 6 (1) (a) GDPR. Consent given can be revoked at any time with future effect.

We have concluded a data processing agreement with the provider that ensures the protection of our website visitors’ data and prohibits unauthorized disclosure to third parties.

For data transfers to the USA, the provider has adhered to the EU-US Data Privacy Framework, which, based on an adequacy decision of the European Commission, ensures compliance with European data protection standards. ensures.

Further information on Google’s privacy policy can be found here: https://business.safety.google/intl/privacy/

11.7 Gravity Forms

We use the services of the following provider to conduct surveys or online forms: Rocketgenius Inc., 1620 Centerville Turnpike STE 102, Virginia Beach, VA 23464, USA

This provider enables us to design and evaluate surveys and online forms. In addition to the personal data you enter into the forms, information about your operating system, browser, the date and time of your visit, the referrer URL, and your IP address is collected, transmitted to the provider, and stored on the provider’s servers.

The information you enter into the forms is stored password-protected to ensure that third-party access is excluded and only we can evaluate the data for the purpose stated in the form.

When processing personal data required to fulfill a contract with Art. 6 (1) (b) GDPR serves as the legal basis for the processing of your data (this also applies to processing operations required to carry out pre-contractual measures). If you have given us your consent to process your data, the processing will be carried out on the basis of Art. 6 (1) (a) GDPR. You can revoke your consent at any time with future effect.

We have

We have entered into a data processing agreement with the provider, which ensures the protection of our website visitors’ data and prohibits unauthorized disclosure to third parties.

For the transfer of data to the USA, the provider relies on the European Commission’s standard contractual clauses, which are intended to ensure compliance with European data protection standards.

11.8 Online applications via a form

We advertise currently vacant positions in a separate section on our website, for which interested parties can apply using a corresponding form.

Applicants must provide all personal data necessary for a well-founded assessment, including general information such as name, address, and contact details, as well as performance-related documentation and, if applicable, health-related information. Details on the application can be found in the job advertisement.

When the form is submitted, the applicant data is transmitted to us in encrypted form in accordance with the state of the art, stored by us, and evaluated solely for the purpose of processing the application. Processing is based on Art. 6 (1) (b) GDPR (or Section 26 (1) BDSG), according to which completing the application process is considered the initiation of an employment contract.

If special categories of personal data within the meaning of Art. 9 (1) GDPR (e.g., health data such as information on severe disability) are requested from applicants as part of the application process, processing is carried out in accordance with Art. 9 (2) (b) GDPR so that we can exercise the rights arising from labor law and social security and social protection law and fulfill our obligations in this regard.

Cumulatively or alternatively, the processing of special categories of data may also be based on Art. 9 (1) (h) GDPR if it is carried out for the purposes of health care or occupational medicine, for assessing the applicant’s ability to work, for medical diagnostics, for the provision of care or treatment in the health or social sector, or for the administration of systems and services in the health or social sector.

If an applicant is not selected or withdraws their application prematurely, the data submitted via the form and all electronic correspondence, including the application email, will be deleted after a corresponding notification, at the latest after six months. This period is determined by our legitimate interest in answering any follow-up questions regarding the application and, if necessary, in fulfilling our obligations to provide evidence under the regulations on equal treatment of applicants.

In the event of a successful application, the data provided will be processed on the basis of Art. 6 (1) (b) GDPR (when processed in Germany in conjunction with Section 26 (1) BDSG) for the purpose of implementing the employment relationship.

12) Tools and Other

12.1 Cookie Consent Tool

This website uses a so-called “Cookie Consent Tool” to obtain effective user consent for cookies and cookie-based applications that require consent. The “Cookie Consent Tool” is displayed to users when they access the page in the form of an interactive user interface, where they can grant consent for specific cookies and/or cookie-based applications by checking the appropriate boxes. Using the tool, all cookies/services that require consent are only loaded if the respective user grants their consent by checking the appropriate boxes. This ensures that such cookies are only placed on the user’s device if consent has been granted.

The tool uses technically necessary cookies to save your cookie preferences. Personal user data is generally not processed.

If, in individual cases, personal data (such as the IP address) is processed for the purpose of storing, assigning, or logging cookie settings, this is done in accordance with Art. 6 (1) (f) GDPR on the basis of our legitimate interest in legally compliant, user-specific, and user-friendly consent management for cookies and thus in a legally compliant design of our website.

Another legal basis for processing is Art. 6 (1) (c) GDPR. As the controller, we are legally obliged to make the use of technically unnecessary cookies dependent on the respective user consent.

Where necessary, we have concluded a data processing agreement with the provider that ensures the protection of our site visitors’ data and prohibits unauthorized disclosure to third parties.

Further information about the operator and

The settings options for the Cookie Consent Tool can be found directly in the corresponding user interface on our website.

12.2 Sucuri

For security purposes, this website uses the service of the following provider: GoDaddy Media Temple Inc., 12130 Millennium Drive, Suite 300, Playa Vista, CA 90094, USA

The provider protects the website and the associated IT infrastructure from unauthorized third-party access, cyberattacks, and viruses and malware. The provider records users’ IP addresses and, if applicable, other data relating to their behavior on our website (in particular, URLs accessed and header information) in order to detect and prevent illegitimate page access and threats. The recorded IP address is compared with a list of known attackers. If the recorded IP address is identified as a security risk, the provider can automatically block access to the website. The information thus collected is transferred to a server of the provider and stored there.

The described data processing is carried out in accordance with Art. 6 (1) (f) GDPR based on our legitimate interests in protecting the website from harmful cyber-attacks and in maintaining structural and data integrity and security.

We have concluded a data processing agreement with the provider that ensures the protection of our site visitors’ data and prohibits unauthorized disclosure to third parties.

12.3 Wordfence

For security purposes, this website uses the service of the following provider: Defiant Inc., 800 5th Ave Ste 4100, Seattle, WA 98104, USA

The provider protects the website and the associated IT infrastructure from unauthorized third-party access, cyber-attacks, and viruses and malware. The provider records users’ IP addresses and, if applicable, other data relating to their behavior on our website (in particular, URLs accessed and header information) in order to detect and prevent illegitimate page access and threats. The recorded IP address is compared with a list of known attackers. If the recorded IP address is identified as a security risk, the provider can automatically block access to the website. The information collected in this way is transferred to a server of the provider and stored there.

The data processing described is carried out in accordance with Art. 6 (1) (f) GDPR based on our legitimate interests in protecting the website from harmful cyber attacks and in maintaining structural and data integrity and security.

If website visitors have login rights, the provider also places cookies (= small text files) on the visitor’s device. Cookies can be used to read certain location and device information, which allows an assessment of whether the login-authorized access originates from a legitimate person. At the same time, cookies can be used to evaluate access rights and release them via an internal site firewall according to the authorization level. Finally, cookies are used to register irregular access by site administrators from new devices or new locations and to notify other administrators of this.
These cookies are only set if a user has login rights. The provider does not set cookies for site visitors without login authorization.
If personal data is processed via cookies, the processing is carried out in accordance with Art. 6 (1) (f) GDPR based on our legitimate interest in preventing illegitimate access to site administration and defending against unauthorized administrator access.

We have concluded a data processing agreement with the provider that ensures the protection of our site visitors’ data and prohibits unauthorized disclosure to third parties.

For the transfer of data to the USA, the provider relies on standard contractual clauses of the European Commission, which are intended to ensure compliance with European data protection standards.

13) Rights of the data subject

13.1 Applicable data protection law grants you the following data subject rights (rights to information and intervention) vis-à-vis the controller with regard to the processing of your personal data. Reference is made to the legal basis listed for the respective conditions for exercising these rights:

Right to information pursuant to Art. 15 GDPR;
Right to rectification pursuant to Art. 16 GDPR;
Right to erasure pursuant to Art. 17 GDPR;
Right to restriction of processing pursuant to Art. 18 GDPR;
Right to information

pursuant to Art. 19 GDPR;
Right to data portability pursuant to Art. 20 GDPR;
Right to revoke consent granted pursuant to Art. 7 (3) GDPR;
Right to lodge a complaint pursuant to Art. 77 GDPR.
13.2 Right of Objection

If, as part of a balancing of interests, we process your personal data based on our overriding legitimate interest, you have the right to object to this processing at any time, with effect for the future, for reasons arising from your particular situation.

If you exercise your right of objection, we will stop processing the data concerned. However, we reserve the right to further process your data if we can demonstrate compelling legitimate grounds for the processing that override your interests, fundamental rights, and freedoms, or if the processing serves to assert, exercise, or defend legal claims.

If your personal data is processed by us for direct marketing purposes, you have the right to object at any time to the processing of your personal data for such marketing purposes. You can exercise your right of objection as described above.

IF YOU EXERCISE YOUR RIGHT OF OBJECTION, WE WILL STOP PROCESSING THE DATA CONCERNED FOR DIRECT MARKETING PURPOSES.

14) Duration of storage of personal data

The duration of storage of personal data is determined by the respective legal basis, the purpose of processing, and – where applicable – also by the respective statutory retention period (e.g., retention periods under commercial and tax law).

When personal data is processed on the basis of express consent in accordance with Art. 6 (1) (a) GDPR, the data concerned will be stored until you revoke your consent.

If statutory retention periods exist for data processed within the framework of legal or quasi-legal obligations based on Art. 6 (1) (b) GDPR, these data will be routinely deleted after the retention periods have expired, provided they are no longer required to fulfill or initiate a contract and/or we no longer have a legitimate interest in continuing to store them.

If personal data is processed on the basis of Art. 6 (1) (f) GDPR, these data will be stored until you exercise your right of objection pursuant to Art. 21 (1) GDPR, unless we can demonstrate compelling legitimate grounds for the processing that override your interests, rights, and freedoms, or the processing serves to assert, exercise, or defend legal claims.

When personal data is processed for the purpose of direct marketing on the basis of Art. 6 (1) (f) GDPR, this data will be stored until you exercise your right of objection in accordance with Art. 21 (2) GDPR.

Unless otherwise stated in the other information in this statement regarding specific processing situations, stored personal data will be deleted when it is no longer necessary for the purposes for which it was collected or otherwise processed.